Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team, which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. Greenheck Group is a dynamic multi-branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you "Build Your Future," through professional growth, challenging leadership roles, and exciting opportunities around the world. Your opportunity :
As a Sr. Application Engineer you will have the opportunity to join the Customer Insights Team at the Greenheck Group, where we are dedicated to shaping the future of HVAC solutions through strategic market understanding and customer-centric innovation. Engaging regularly with customers to understand their evolving needs will be a central part of your role. You'll be involved in evaluating all touchpoints to our customers and representatives alike, ensuring a seamless and effective experience. Additionally, you will guide the development of processes and tools for internal partners to conduct consistent voice of customer and market research, contributing significantly to our strategic decision-making and market positioning. Your efforts will be key in maintaining our status as an industry leader, driving innovation, and aligning our solutions with the latest industry trends and customer needs.
What you'll be doing: You will have Voice of Customer (VOC) Expertise by: Acting as a company expert in gathering and interpreting the Voice of the Customer (VOC). Leading initiatives to collect customer feedback and translate it into actionable insights for product and service development. Developing, administering, and analyzing the Customer Insights quarterly survey. Developing content for the internal, quarterly Customer Insights newsletter. You will have HVAC Systems and Construction Expertise by: Continuously working to enhance understanding of all HVAC system types and the various control systems and sequences employed with them. Providing internal training on the building design and construction industry, specifically focusing on HVAC systems and technologies. Identifying synergies and opportunities for collaboration across different business units. Leading initiatives to streamline internal efforts and foster a collaborative approach to product and service development. You will provide Support for Corporate Marketing by: Serving as a subject matter expert to support corporate marketing efforts. Ensuring technical accuracy in marketing images and content. Creating scope, script, and developing short-form educational content for external audiences, enhancing the company's position as an industry leader. Some things we think you should know: Some travel will be required in this role. What you should have: Required 6-9 years of relevant work experience in engineering. Required 4 Year / bachelor's degree in engineering. Preferred Professional Engineering License Why you'll love it here: directly from our team members about why they love it here!
Benefits for you and your family: Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:
Health insurance Prescription drug benefits Dental insurance Paid vacations and holidays 401(k) Retirement savings plan Employee Assistance Program Flexible spending accounts for medical or dependent care expenses Tuition assistance Employee Wellness Program We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
