This Senior Accounts Payable Accounting Analyst role involves providing excellent customer service to internal and external customers. This position works under the direction of the Accounts Payable Manager.
Customer Service Audit and analyze Basware queues for timely processing of invoices and payments. Serves as primary point of contact for vendor inquiries. Research and resolve vendor payment issues. Acts as the primary point of contact for employees and other system users regarding accounts payable items, including coding questions, payment status requests, and other questions as they arise. Analyze and audit invoices within Basware queues. Monitor Basware discussions and notifications to ensure timely supplier payments. Work closely with Purchasing on match exceptions, invoice to PO transactions. Monitor the AP email Zendesk inbox and respond timely to all inquiries. Assign inquiries to other AP staff and monitor resolution according to published SLAs. Liaison with Business Units to support the preparation for the Template Uploading processes for large numbers of like payments. Understand and communicate accounts payable process including approval flows, documentation needed to process, accounts payable review processing protocols, payment scheduling, and ensure all are done in a compliant manner. Provide training as needed. Demonstrate strong research and analytical skills. Demonstrate the ability to articulate and solve problems by gathering and analyzing information and making decisions. Vendor Account Management Reconcile monthly vendor aging statements and correct discrepancies. Research outstanding checks and returned ACH/Wire payments. Work closely with Supplier management to update supplier records and to reissue payments, as necessary. Research potential duplicate/overpayments and work with AR and Accounting to ensure proper accounting. Work with Accounting group to resolve outstanding items on the bank reconciliation. General Assist in continually improving and streamlining processes. Assist with all payables-related items for annual audits. Assist other accounting teams on an as-needed basis. Work independently and as part of a team. Innovate, develop, and constantly strive to improve the accounts payable process. Aspire for excellence by having a positive attitude and strong work ethic when interacting with vendors, managers, and employees. Perform other duties, as assigned. Required Skills/Abilities: Excellent communication skills including active listening, verbal, and written communication . Proficient computer skills with the ability to learn new software including accounting software systems. Must be reliable and extremely trustworthy. Excellent organizational skills and attention to detail. Ability to maintain confidential and meticulous records. Education and Experience: Requires a Bachelor's degree and a minimum of 8 years of related experience. Division Position Summary This position will be primarily based in the Washington D.C. office. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.
EEO/Minority/Female/Disabled/Veteran
