Company Description About KIPP Texas Public Schools KIPP Texas Public Schools is a network of 57 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world.Founded in Houston in 1994, and operating as KIPP Texas since 2018, our commitment to diversity, equity, inclusion, and antiracism in our classrooms, in our offices, and in the communities we serve is unwavering. We are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join our Team and Family and champion equity, chase excellence, persist with purpose, bring joy, and help us rise together.KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 280 schools, nearly 15,000 educators, and 175,000 students and alumni.You can see all our job opportunities at https://kipptexas.org/join-our-team/.Job DescriptionThe OpportunityThe School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community. The School Operations Manager (SOM) is a school based position that plays a central role in ensuring that students, families, and staff have the information and resources they need to succeed. SOMs primarily coordinate day-to-day operations systems and routines that allow the school to run seamlessly.Key ResponsibilitiesModels exceptional customer service and ensures families receive timely and effective serviceWarmly greet all visitors to the school and direct them to the appropriate place or personManage school office, answer phones, and manage mailReceive and distribute messages for students and staffRespond to parent questions and concerns, and direct them to the Principal when appropriateManages the day-to-day school based operations policies and proceduresImplements the Great 8 procedures such as arrival and dismissalOversees daily busing operations for their school by processing changes, addressing challenges, and coordinating processesCoordinates with Child Nutrition day to day logistics of service such as meal card replacement and rostersSupports field lesson logistics by booking buses and ordering mealsSchedules shared spaceMaintains school inventory system and implements purchasing and accounting best practicesPurchases goods and servicesCodes invoices, collects fees, and prepares depositsPartners with School Support Partners (SSP) and vendors to ensure campus is well maintained and runs efficientlyManages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiersManages any student technology program the school runsManages and develops School Operations Associate towards excellence in their role and with an eye toward their long-term developmentQualificationsSkills and QualificationsUnwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staffStrong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely resultsSense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quicklyAbility to be calm under pressure, especially in difficult conversations with parents and staffExcellent organizational, verbal, and written communication skillsDesire to continuously learn and evolve as a professionalPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Considerable time is spent at a desk using a computer/laptopAttending conferences or training sessionsAdditional InformationCompensation and BenefitsSalary is based on years of experience, degree of education, and level of expertise.As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas' benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.
