We are eager to add a motivated Sales Support Agent to join our diverse team at WeLink in Lehi, UT.
Growing your career as a Full Time Sales Support Agent is an amazing opportunity to develop competitive skills.
If you are strong in strategic planning, negotiation and have the right enthusiasm for the job, then apply for the position of Sales Support Agent at WeLink today!
Sales Support Agent About WeLink WeLink is a next-generation wireless internet service provider. We use the latest millimeter wave technology (including our own custom radios) and a proprietary and patent-pending approach to network deployment that allows us to deploy fiber-like networks faster and more cost-effectively than anyone else. These networks are used to provide internet broadband to home and small businesses and will be used to offer mobile services in the future too.
We were founded by experienced fixed-wireless veterans and have spent the past couple of years developing technology and refining our approach. We've had paying customers for a year in the Las Vegas metro area. At WeLink we place a strong emphasis on delivering quality service and maintaining an excellent customer experience. As a result, our customers love our service and our churn is extremely low.
We recently closed a large round of funding and are poised to grow massively.
Our growth won't just encompass expanding our fixed-wireless footprint, but also adding additional services (including mobile solutions).
If you want to give the world an alternative to the cable and telco duopoly that frustrates consumers and pioneer a better wireless future for the world, you should join us.
Job responsibilities: Communicate and coordinate daily with sales team leaders Interact with and support the sales team by slack, email, text, and phone Create accounts for customers, as sold by the sales team Onboard new sales team members by coordinating access to systems and supplies Create systems and processes that provide the sales team with visibility to their accounts' progress toward activation Reconcile account discrepancies and other issues related to pay Communicate with other departments to resolve issues Proactively address needs and pain points of the sales team, always with the intent to create an exceptional experience for the Sales organization while also protecting the company's interests Handle a wide range of administrative tasks with moderate supervision Qualifications/Characteristics Minimum 2 years of experience in sales support, sales operations, or another similar sales-facing role Startup experience is preferred Ability to multitask efficiently at a high pace between multiple applications/systems Solid spreadsheet skills Savvy with G Suite and Monday.com Understanding of the needs of a salesperson and how their experience impacts an organization Highly organized with attention to accuracy and detail Proven ability to quickly diagnose problems and address root causes Able and eager to proactively anticipate needs Strong time management and prioritization skills Well developed interpersonal skills Adept at candid, respectful communication Ability to recognize sensitive information and keep it confidential Ability to work effectively and positively under pressure with frequent interruptions Flexibility and willingness to perform other duties as assigned Must be able to work in our corporate office in Lehi at least once per week Benefits ? Medical (+ HSA company contribution)
? Dental
? Vision
? Long Term Disability
? Short Term Disability
? 401(k) with a company match
? PTO
? 10 Paid Holidays
*We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, or any other status protected by applicable law.
Benefits of working as a Sales Support Agent in Lehi, UT:
? Company offers great benefits
? Company offers career progression opportunities
? Leading Industry Pay
