Sales & Operations Planning (S&Op) Manager

Job Description - Sales & Operations Planning (S&OP) Manager (OPE******** )
Job Description
Description
The Organization:
Moose Toys exists to make kids superhappy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls, games, plush, preschool, vehicles and youth electronics, we've earned our stripes as one of the most creative companies in the industry. As an energetic bunch, we're always on the move, developing ground-breaking content, entertainment and worldwide licensing deals to boot.
This family-run business is proudly built on unshakeable ethical foundations. Our passion for making kids superhappy stretches far beyond our WOW-worthy toys. The Moose Happy Kids Foundation creates moments of happiness and laughter for the children around the world who need it most. We've had a BIG impact on little people, making 3.5 million kids smile so far… and counting.
Australia might be our Moose family home, but with a 650-strong team dotted across the world, we're committed to sharing our signature superhappy revolution far and wide!
Classification:
Exempt
Position Status:
Full Time
Reports To:
Vice President, Global S&OP and Analytics
Direct Reports:
None
Role Objectives:
Lead and execute all S&OP processes for Moose globally, with an initial focus on US/Canadian market. Work closely with regional teams (Analytics, Sales, Marketing, Analytics and Finance) to drive discussion and alignment on forecasted volumes, ensuring gaps are identified, addressed, and issues appropriately escalated to meet business objectives.
Present and Communicate with Impact
Impactful Delivery
Articulate ideas, opinions, and information, confidently, persuasively, and concisely, utilising storytelling to engage the audience.
Express expectations and decisions with context and clear rationale.
Ask purposeful questions to encourage meaningful dialogue, listen attentively and paraphrase discussion to ensure understanding.
Adapt communication style to the audience varying pace and tone of voice, verbal and nonverbal cues and body language.
Recognise and manage emotions (self and others) in difficult conversations effectively and resolves conflicts through effective communication.
Deliver Results and Meet Customer Expectations
High Standards
Create a culture of discipline by consistently setting high standards for quality and productivity.
Demonstrate an ongoing commitment/unwavering to produce the best result.
Have an appetite for excellence and consistent goal achievement.
Accept and tackle demanding goals with enthusiasm.
Review work outputs to ensure they meet appropriate standards or expectations.
Act and Be Accountable
Balance innovation whilst delivering results on time.
Stay focused on important goals, consider what you can stop doing, and prioritise efforts to high impact activities.
Drive improvements for business results and initiate changes to work processes, adopting technology where appropriate.
Organise and take responsibility for actions, projects and people.
Manage time and balance schedule to work in a methodical and orderly way, that does not compromise quality of deliverables.
Collaborate and Influence
Connect With Others
Build wide networks inside and outside the organisation, effectively encouraging the contribution of others to improve overall performance.
Develop and maintain positive relationships through open and transparent communication, a friendly nature, trust, honesty and reliability.
Recognise the different working styles of others and adapt communication.
Recognise and manage emotions, both one's own and others', to navigate conversations and situations effectively.
Encourage inclusive decision-making processes that reflect the contributions of stakeholders.
Lead and Drive Change
Change Agent
Create a sense of urgency to instigate and drive change.
Deal with uncertainty, making positive use of the opportunities it presents.
Face the brutal facts, address problems and identify solutions in complex and uncertain situations.
Demonstrate a growth and open mindset – challenge fixed thinking and routine habits.
Act as a trail blazer – be curious, experiment to stay head of trends and embrace new digital tools to accelerate change.
Accelerate Your Potential
Extend Technical Expertise
Continually build technical and departmental knowledge and skills to do the job well and apply this expertise accordingly.
Keep abreast of merging trends and insights within field of specialty, to improve performance and productivity.
Contribute to documenting and/or sharing key functional processes to streamline ways of working, and to minimise duplication and inefficiencies.
Share expertise and knowledge with others to build expertise of team and cross functionally.
Demonstrate an understanding of different organisational departments and functions and their importance to company success.
Qualifications:
·

A minimum

of 3 years'

experience in account and operations planning experience in a similar role.
·

Must hold relevant tertiary qualifications in a related field, Supply Chain Management, Business or Finance.
·

Experience or knowledge of the toy industry and S&OP best practices processes would be highly regarded.
Responsibilities:
·

Prepare all materials (reports/presentations) in support of monthly meetings.
·

Organize and lead forecast alignment meetings for key stakeholders in the Analytics, Marketing, Sales, and Operations teams.
·

Present updated KPIs, forecasts and open discussion topics to regional leadership teams for review every month.
·

Submit monthly production forecasts, reflecting agreed upon volume targets, to MFE/Global Operations for the US and Canadian markets.
·

Consolidate Global S&OP forecast submissions and prepare monthly presentation to communicate results to Senior Leadership Team (SLT) and key stakeholders.
·

Drive continuous improvement initiatives to enhance the efficiency, accuracy, and effectiveness of the S&OP process.
·

Develop, enhance, and implement tools and BI reporting to allow users to more easily access and self-serve forecast data.
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the role. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Core Values:
W

e're a family, who is

O

utrageously playful, with

W

ild imagination.
o

We demonstrate kindness as part of the Moose family – treating others the way we want to be treated. We're all about welcoming your wacky, weird, and wonderful self at work!
o

Moosies pride themselves on taking personal responsibility for their actions and outcomes, always acting ethically, professionally, sustainably, and with a smile.
o

We know there is no 'I' in TEAM and are committed to hitting team goals way out of the park.
o

We've got each other's backs – we support each other with no politics or personal agendas.
·

Outrageously playful
o

All Moosies use play to stimulate thinking and innovation – applying learnings across all initiatives.
o

We think outside the toy box to keep things super FUN.
o

We consistently give 100% to put the punch in our products and services.
o

We keep our energy up so there's a great buzz around the place all the time – helping to foster great ideas and ensuring strong productivity.
·

Wild imagination
o

We're prepared to share the kooky and the creative in brainstorming sessions, to bring the best Moose to market.
o

Moosies put heart and soul into innovating and delivering the best toys ever.
o

We elicit infectious enthusiasm, are non-judgemental, value diversity of thinking and the benefits this brings, and are open to all WOW ideas.
o

We keep on trend and across new technologies and sustainable approaches so we can bring this knowledge to the playroom.
Work Hours:
8:30am – 5:30pm, Monday to Thursday
8:30am – 3:00pm, Friday
Plus, reasonable additional hours due to multiple time-zones.
Salary Band:
USD $85,000-$100,000
Physical Demands:
·

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer, telephone and other office productivity machinery, may need to reach, stoop, kneel to access items
·

Must be able to sit at a computer terminal for an extended period of time
·

Specific vision abilities required by this job include close vision requirements due to computer work
·

Light to moderate lifting is required
·

Frequently communicates with other employees and third-parties, must be able to speak clearly and exchange accurate information.
·

Regular, predictable attendance is required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
·

Moderate noise (i.e. business office with computers, phones, printers and light traffic)
·

Indoor business office environment with windows; light foot traffic within work areas
·

Ability to sit at a computer terminal for an extended period of time
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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