Sales / Distribution Associate

Job summary
Performs distribution and sales/customer support servicesMaintains pleasant and effective public relationsRequires knowledge of postal laws and procedures
Job seniority: entry level
Responsibilities
• Sell stamps, stamped paper, and retail products• Accept and deliver packages and accountable mail• Process postal money orders• Handle customer claims and inquiries• Maintain retail lobby appearance• Set-up and replenish displays and merchandise racks• Conduct product inventories• Rental of post office boxes• Distribute primary and secondary mail schemes• Perform passport duties as assigned• Perform mail processing and customer services duties• Handle heavy sacks of mail/parcels• Sell postal products and services• Interact with a variety of customers• Analyze problems and develop appropriate solutions• Exercise courtesy and self-control in providing customer service• Use technology-based business equipment• Understand postal regulations and procedures• Maintain accurate records of financial transactions
Requirements
• Ability to work and communicate effectively with people• Basic mathematical computations skills• Ability to work independently• Ability to reference, comprehend, and use information• Demonstrating conscientiousness and initiative• Ability to safely perform job duties• Successful completion of Virtual Entry Assessment CS• Successful completion of prescribed training• Physical ability to perform job duties• Pass pre-employment drug screening• U.S. citizen or permanent resident alien status
Benefits
• Non-career 360-day term with possibility of reappointment• PTO and holiday pay• Pay raises per APWU National Agreement• Eligibility for health insurance, dental and vision insurance, flexible spending accounts, long-term care insurance• Wounded Warrior leave available