We are looking to hire a motivated Sales & Customer Service Associate to join our awesome team at Massage Envy in Chapel Hill, NC.
Growing your career as a Full Time Sales & Customer Service Associate is an incredible opportunity to develop competitive skills.
If you are strong in leadership, persuasion and have the right drive for the job, then apply for the position of Sales & Customer Service Associate at Massage Envy today!
Overview Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!! Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team! As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, the largest operator system for Massage Envy, you play an important role in driving our vision that total body care is an integral part of everyone's well- being journey while executing the task at hand.
Roles & Responsibilities:
Follow and execute the sales process and script.
Providing outstanding customer service.
Promoting the value of total body care by educating clients on new and expanded services, as well as leading
retail skin care products.
Promoting the benefits of memberships to guess while driving member retention through outreach via phone
and email to current members.
Protecting our workplace culture by recognizing and supporting team goals and building positive relationships
with team members.
Your Benefits:
Earn unlimited commissions and incentives in addition to your hourly rate!
For Full-Time employees, the company offers a comprehensive benefits program including Medical, Dental, and
Vision through Anthem.
Other coverages offered include Short- and Long-Term Disability options, Life Insurance, Spouse and Dependent
Life Insurance, Accident Insurance, and Hospital Indemnity.
Paid Time Off
Discounted services and products for Employee Membership!
Opportunities of advanced growth and professional development based on performance.
Ideal Candidate:
Must be 18 years or older.
Ability to connect clients to memberships, services, and retail products to support the mission of total body
care.
Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or
equivalent.
Experts in customer service who makes everyone they interact with feel valued and supported.
Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
Passionate people who love what they do and bring their drive and excitement to work with them every day.
Our Commitment to You
As the largest Massage Envy Franchise owners, with over 70 locations across the US, we pride ourselves on Accountability, Integrity and Teamwork . We invest in your personal and professional growth by encouraging open communication and providing you with ongoing training and development supported by a structured management team to help you succeed.
Ready to Join the Atticus Massage Envy Family? Apply Today!
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state, or local law.
What We'll Accomplish Together As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location. Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. Driving member retention through outreach via phone and email to current members. Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy. Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. What it Takes to Succeed We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience. People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing). Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent. Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience. Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities. Great teammates who can work well with others in a fun and fast-paced environment.
Supporters of total body care with a general knowledge of massage and skin care services. We Believe Our Differences Make Us Better We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you. *Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location. Benefits of working as a Sales & Customer Service Associate in Chapel Hill, NC:
? Learning opportunities
? Opportunities to grow
? Advantageous package
