Sales Coordinator

Supports the sales team by processing incoming requests. Ensures requests include all needed information to generate accurate and timely quotes. Serves as the primary point of contact for customer inquiries and creates a positive customer experience.
Collaborate with sales, estimators, and other internal teams to gather pricing, lead times, and other relevant details needed to prepare accurate quotes. Processes incoming quote requests promptly and accurately, ensuring all necessary information is obtained and accurate. Resolves issues with missing and/or incorrect information. Collaborate with sales, estimators, production, and other internal teams to gather pricing, lead times, and other relevant details needed to prepare accurate quotes. Supports new product launch activities including part number creation, entering and invoicing tooling purchase orders, and entering PPAP and special purchase orders. Maintains accurate records of all quote requests, updates, and communications in the company's quoting system. Conducts mass price updates and maintains customer scorecards. Coordinates with internal departments to resolve customer issues and ensures prompt resolution of customer issues. Job Skill Requirements
• Excellent written and verbal communication skills, with the ability to effectively interact with customers and internal stakeholders.
• Proficient in using CRM and quoting software, as well as standard office productivity tools.
• Attention to detail and the ability to work in a fast-paced, deadline-driven environment.
• Commitment to providing a positive customer experience.
• Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Detail-oriented with a high level of accuracy in data entry and documentation.
• Navigate Multiple ERP systems
Education Requirements
• High school diploma or equivalent.
• Associate degree preferred.
Experience Requirements
• Minimum two years of experience in customer service.
• Prior experience in manufacturing environment and/or quoting is preferred.