About the TeamAt Flight Club, we hope to bring our values to life through the passion of our employees. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.Role OverviewFlight Club Sales Associates are enthusiastic, results driven and team oriented. As the face and driving force of sales for Flight Club, this role is responsible for providing an engaging and exceptional experience that exceeds client expectations. We are looking for candidates who are strong communicators and understand the needs of their customers, build long-lasting relationships, and have a passion for people and sneakers.In this role, you will:Maximize sales by delivering excellent customer service, product knowledge, and brand historyProvide every customer an elevated and unmatched experience that is uniquely Flight ClubGreet, acknowledge and assist customers throughout their consumer journeyAchieve individual sales goals and contribute to the overall store successEnsure all sales floor standards are maintainedConsistently seek new sneaker fashion and product knowledge to act as an expert to the customersWork professionally and build positive relationships with clients and team membersSupport the scheduling needs of the business, ensuring that all time and attendance policies are metAssist in executing operational tasks to ensure premium service and smooth store functioningBe a representation of GOAT Groups core values inside/outside of the workplaceWe are looking for:At least 1-3 years in a customer facing roleAbility to relate and identify with Flight Club valuesAn approachable, good listener, and an enthusiastic brand representativeAn effective and quick problem-solver with a keen attention to detailPositive attitude with a "no task too small or too large" mentalityEntrepreneurial spirit; desire to exceed sales goalsKnowledge and passion for sneaker and streetwear fashion
