Job Summary:RaiZan Solutions, a recruitment agency, is looking for a highly motivated and organized individual to join our client's team as a Sales Admin Associate Specialist. In this role, you will support the franchise sales team with administrative tasks, customer service, and data analysis. As a key member of the organization, you will work closely with cross-functional teams to ensure the successful achievement of our sales objectives. This is a full-time, individual contributor position based in Melville, New York.Responsibilities:Handle all customer-related requests, including complex ones, professionally, efficiently, and accurately.Work collaboratively with other departments to ensure customer satisfaction, resolve order issues, and accommodate special requirements.Complete the entire order process, including retrieving, reviewing, and allocating inventory for large and complex equipment and supply orders.Address inquiries regarding pricing/item codes and coordinate with the Credit Department on order releases.Potentially assist in Contract Administration by liaising with the Legal Department.Partner with the Logistics Department to ensure timely shipment of orders to meet sales targets.Requirements:Proficiency in Spanish to effectively communicate with Spanish-speaking customers and colleagues.Capability to manage complex customer requests in a professional, efficient, and accurate manner.Experience in completing order processing and inventory allocation for large, complex equipment and supply orders.Knowledge of inventory systems and procedures.Strong Excel skills, including proficiency with Pivot Tables, Formulas, and V-Lookups for data analysis and reporting.Experience collaborating with various departments (e.g., Credit, Legal, Logistics) to ensure smooth operations and customer satisfaction.EEOC Statement:RaiZan Solutions is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other legally protected status.
