The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery and Louisiana Tax Free Shopping Commission.
The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information. Annually the division will process 13 million pieces, including tax returns for 38 different taxes, associated remittances, supporting documentation and correspondence and internal documents. These items include tax payments of $2 billion general fund dollars. Several methods are utilized to accomplish these goals. The functions are performed using permanent and temporary staff, variable scheduling and shift work, and pay differentials to hire and retain employees. Performance of these functions directly impacts the cash flow for the state and the issuance of taxpayer refunds or collection notices.
ABOUT THIS POSITION
The Data Capture and Corrections Section (DCC) of the Revenue Processing Center has two sections, with both sections performing the same functions. Data Capture and Corrections is responsible for performing the intermediary processing functions required to accurately capture taxpayer data and associated information before transmission to the integrated tax processing system (DELTA). Independent knowledge of filing requirements and form types for all SO taxes administered by the Louisiana Department of Revenue (LDR) is essential for the proper performance of job duties.
In addition, Data Capture and Corrections has the added responsibility of creating deposit files by keying deposit critical data from documents scanned by the System Operations Section and correcting misread or unread deposit critical information from scanned documents. Data files are created by keying tax return and payment information for all taxes administered by LDR into the data capture system (Tax Express) or directly into the integrated tax processing system. Appropriate corrections are made to tax returns and payments to ensure accurate taxpayer data is passed to the integrated tax processing system and unnecessary back-end reviews of tax returns are avoided.
The lead performs the most complex functions associated with the section and assists the supervisor of the section with training and workflow issues.
Duties include, but are not limited to:
Uses expert knowledge of section operations and filing requirements to review the accuracy of documents processed by lower level Revenue Tax Analysts and classified employees.
Monitors and oversees workflow throughout the section and assigns daily tasks to section employees.
Performs quality assurance reviews of work completed by lower level analyst.
Distributes hard copy work to be processed by lower level Revenue Tax Analysts.
Assists in managerial tasks and serves as the initial contact in problem resolution.
Assists in monthly production tracking and logging.
Manual data entry of taxpayer returns, payments, and correspondence into the RPC data entry processing system.
Manual data entry of taxpayer returns directly into the DELTA integrated tax system.
Performs other tasks as assigned by the immediate supervisor to facilitate the efficient operation of the section and division.
How to Apply :
No Civil Service test score
is required in order to be considered for this vacancy.
Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire.
If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes
WILL NOT
be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
********
The Louisiana Department of Revenue is an Equal Opportunity Employer.
Louisiana is a State as A Model Employer for People with Disabilities.
VACANCY INFORMATION:
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
This position may be filled as a:
·
Probational Appointment
·
Job Appointment
·
Promotion (open to all statewide classified and agency wide permanent status employees)
·
Detail to Special Duty
·
Classified WAE
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
This position will be domiciled in
East Baton Rouge
Parish
. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties.
Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
MINIMUM QUALIFICATIONS:
Three years of experience in which clerical work was a major duty.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE:
Any college hours or degree must be from an accredited college or university. Function of Work:
To assist taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.
Level of Work:
Advanced.
Supervision Received:
General from Revenue Tax Analyst Supervisor or higher-level personnel.
Supervision Exercised:
None.
Location of Work:
Department of Revenue.
Job Distinctions:
Differs from Revenue Tax Analyst 2 by the presence of more complex responsibilities as defined in the Allocation Criteria Memo.
Differs from Revenue Tax Analyst Supervisor by the absence of responsibility for direct supervision of Revenue Tax Analysts.Based on each position's assigned division/office, performs advanced, complex duties to include substantial contact with taxpayers.
Assists taxpayers in preparing tax forms, tax returns, and tax registration forms; responds to inquiries regarding such.
Determines validity and accuracy of assessed tax liabilities by reviewing forms, documents, and payments for compliance with tax laws.
Contacts taxpayers to clarify and obtain information; informs taxpayer of tax account status, legal rights, and obligations, and computes penalty and interest.
Determines appropriate collection action (i.e. informal installment agreement, penalty waiver, extensions, etc.) as a means of satisfying liabilities, based on account history and taxpayer response.
Initiates billings on accounts not complying with filing requirements by calculating and assessing tax amount.
Sells cigarette tax stamps to authorized wholesale tobacco dealers; prepares reports on sales.
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