The Revenue Cycle Coding Supervisor will provide direct supervision to the inpatient and outpatient professional coding teams. The supervisor will be responsible for monitoring coding work queues and coder productivity. They will also assist in the development, implementation, and monitoring of policies, procedures, and systems for proper coding and reporting.
Oversees the daily production effort of the coding team and vendor coders to ensure department goals are met and work is evenly distributed. Provide clarification and coaching to staff on coding expectations to assure the highest quality of coding in the timeliest and efficient manner. Conduct regular staff meetings to communicate changes, updates, or issues via Teams. Approve requested Paid Time Off and timesheets for coding staff. Plan, develop, revise, and implement programs, policies, and procedures for assigned units. Analyze the effectiveness of professional coding operations to identify opportunities for process improvement. Monitor changes in laws, regulations, and policies that impact coding and reimbursement and assure compliance with coding procedures and workflows. Provide operational and management support during manager's absence. Collaborate with MiChart teams to resolve technical and process issues. Provide supervision for process improvement and redesign to improve customer satisfaction, reduce costs, and/or meet departmental and institutional goals. Demonstrate excellent customer service skills in working with staff, clinicians, and other staff at UMHS. Collaborate with outside departments to ensure the completeness and accuracy of patient records to support compliant coding and billing processes. Partners in developing strategy to address high-risk coding practices, recommendations for corrective action plans or process improvements, and creates policies, procedures, to ensure the highest level of standard of coding quality goals and outcomes. Collaborate with Manager of Professional Outpatient Coding and Medical Coding Compliance Specialists to review training materials for staff and to support coding quality and education initiatives. Ensures compliance with all aspects of coding, abides by all ethical standards, and adheres to official coding guidelines. May work independently or with a diverse group of people in a diplomatic and effective manner. Ability to support and mentor staff through complex work redesign efforts. One of the following certifications: Certified Professional Coder (CPC) coding certification. Clinical Coding Specialist (CCS) and registration with the American Health Information Management Association. Associate degree in health information technology and registration with the American Health Information Management Association as a RHIT or RHIA. Current membership in AHIMA or AAPC is required. Minimum of 3 years of professional coding experience within a large, fast-paced, and complex health care organization. Strong knowledge of ICD-10, CPT, and HCPCS guidelines. Knowledge of healthcare regulations and policies pertaining to documentation, coding, and billing Strong understanding of coding workflow, including but not limited to resolution of incoming and outgoing edits, charge review edits, and claim edits. Excellent collaboration, meeting facilitation, presentation, verbal, and written communication skills. Exceptional analytical and problem-solving ability, organizational skills, and attention to detail. Demonstrated customer focus and the knowledge and skill to identify, meet, and evaluate customer expectations is required. Minimum of one to three years of supervisory or administrative experience in a healthcare or hospital setting or comparable combination of educational preparation and experience in managing professional coding and providing effective leadership. Experience with Epic HER. Knowledge of University and departmental policies and procedures. Experience with 3M Coding and Reimbursement and Computer Assisted Coding systems. SUPERVISION RECEIVED Direction is received from the Outpatient Professional Coding Manager.
SUPERVISION EXERCISED Functional and administrative supervision is exercised over outpatient and inpatient professional coders, vendor coders, and other assigned staff.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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