Retail/Wholesale Parts Counterperson

Job summary
Joining Westway Ford's winning team will put you on an exciting career path.Our team consists of talented, caring and dedicated people who find it a pleasure to take care of our customers, while learning more about the ever-changing auto industry and gaining new experiences in a busy environment.If you're looking to join a growing team, take a look at our openings and apply today!
Job seniority: entry level
Responsibilities
• Assists all customers (retail & shop) in selecting required parts in a friendly, professionally & efficiently.• Informs customers of part requirements and specials.• Answers phone calls, providing price quotes and other information.• Pulls and fills orders from stock.• Notifies manager of out-of-stock parts or shop materials that need immediate attention.• Locates out-of-stock parts from outside source and submits an emergency order -if necessary.• Notifies all necessary parties when special ordered parts have been received.• Pulls orders for delivery to shop, making sure all parts are tagged with customer names and job number.• Follows up on back-ordered parts and replenishes assigned inventory daily.• Makes sure all internal requests for parts are billed on service repair order.• Receives payment from retail customers or obtains credit authorization.• Ensures that all charge sales are signed by the customer and all customers receive a copy of their invoice.
Requirements
• CDK/Reynolds/Dealertrack experience is required• High School diploma• Parts experience required• Automotive experience required• Excellent oral and written communication skills• Excellent customer service skills• Positive attitude is a must• Team player• Must have a valid driver's license• Maintain an organized, orderly and clean work environment