Company Overview:
We specialize in tech-enabled strategic marketing and site-level execution, offering solutions that streamline multilocation marketing programs for the retail, healthcare, and spirits industries. Situated within the marketing technology sector, our primary objective is to simplify marketing complexities through data-driven decisions, ultimately driving substantial ROI for our clients. Our focus centers on providing tailored expertise and technology solutions, empowering clients to efficiently manage marketing at the local level. Unlike rigid alternatives, we prioritize our clients' unique needs, ensuring both our technology and scheduling flexibility align seamlessly with their operations.
Role Description:
We're looking for a Retail Success Manager specializing in Convenience Stores/Retail to cultivate strong relationships with assigned Convenience Store Partnerships, serving as a trusted advisor on the various value-added offerings we provide within this strategic vertical. This role entails staying abreast of industry trends through newsletters, blogs, and events, and sharing best practices with our client partners. Responsibilities include leading and facilitating the onboarding process for assigned clients onto our cutting-edge technology platform, Precision POP / Precision POP APP, designed to streamline marketing strategies and execution processes.
The Retail Success Manager will engage in onsite visits with clients on a quarterly basis to conduct store tours, offer cost optimization strategies, and support special projects as needed. Collaborating closely with a Project Manager, they will ensure the timely and quality delivery of kit promotion orders. Additionally, this role will involve leading presentations for assigned Convenience Store Partnerships and being evaluated based on key performance indicators related to retention, growth, and overall partnership satisfaction.
Responsibilities:
- Identify and develop retail value-added services to drive company growth.
- Lead and onboard assigned partners onto Precision POP and Precision POP APP.
- Support National Sales Director and President in new sales opportunities and active RFPs.
- Review existing processes and educate customers on industry best practices for their marketing efforts.
- Participate in key publications, tradeshows/events within the C-store and Retail Industry, and become a subject matter expert in the C-Store vertical.
- Conduct quarterly business reviews and goodwill visits with assigned key customers.
- Coordinate with customers to establish a kit production schedule and provide training on timelines.
- Lead and support special projects as they arise outside of the monthly sales plan.
- Directly responsible for customer retention, growth, and overall partnership satisfaction.
Qualifications and Experience:
- Bachelor's degree in Marketing or Business Management preferred.
- 5+ years of experience in Retail and Sales.
- Self-motivated with a proactive approach to achieving results.
- Approachable and professional team player with strong communication skills.
- Ability to communicate effectively at all levels.
- Proficiency in MS Office suite including Word, Excel, and Outlook.
Expected Hours of Work:
This is a flexible schedule, remote position with high demand.
Travel:
Up to 50% travel required, including visits to Vivid Impact Corporate, industry events, and customer goodwill visits.
Success Profile/Attributes:
- Skillful in prioritizing and multitasking.
- Attention to detail with excellent time management and organizational skills.
- Strong emotional intelligence and active listening abilities.
- Proficient in strategic selling and customer-focused approach.
- Results-oriented with a focus on building relationships and influencing others.
Employment Type: Full-Time
Salary: $ 15.00 19.00 Per Hour
