Retail Sales Coordinator Location Kansas City, KS : Summary: The Retail Sales Coordinator for Sporting Kansas City is responsible for managing the merchandise business by executing the in stadium visual presentation and leading the part time SportingStyle associate team. Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. We encourage all talented individuals looking for a challenge to apply. Essential Functions Lead SportingStyle associates by providing training, scheduling and overseeing game day operations. Provide excellent customer service to all fans and guests by answering all emails and phone calls promptly, handling all returns and exchanges, and ensuring that all internal orders are filled. Set up products, create plan-o-grams, visual merchandising displays and advertisements in accordance with Sporting Kansas City standards in a manner that will promote sales and revenue. Oversee SportingStyle associate match day sales contests and recognitions. Ensure that all SportingStyle retail stores and kiosks are set to plan-o-grams, well stocked, clean and organized. Responsible for preparing reports and briefings on budgets and sales analysis. Work with the Sporting KC Marketing Department to create and execute content on SportingStyle social media accounts. Execute sales events outside of Sporting KC matches throughout the year. Work with operations associates to maintain accurate inventory of stock and order merchandise as needed. Implement the retail point of sale and inventory management hardware and software. Represent Sporting Kansas City and its related affiliates in a professional manner at all times. Perform other related tasks as assigned. Game Day Responsibilities Manage SportingStyle game day associates. Coordinate game day sales contests and associate recognition. Provide customer service for fans in the stadium. Troubleshoot fan or associate needs to make a seamless game day experience. Personal Attributes Strong organizational, communications and interpersonal skills. Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. Technology savvy. Demonstrated problem solving, numbers based and analytical mindset. Excellent customer service skills and public speaking ability. Outgoing, friendly personality. Remarkable leadership skills. Fashionable, professional appearance with a high taste level. Detail-oriented with the ability to see projects through. Skills & Experience Bachelor's Degree in Fashion, Marketing or other related field preferred. Minimum of three (3) years of retail and fashion experience. Prior experience leading a team - fashion retail management experience required. Graphic design experience preferred, but not required Working knowledge and experience using Adobe products, and graphic design ability preferred. Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.
