Company Description Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer.Our ValuesOperate with IntegrityCustomers FirstShopkeeper Mentality1% Better EverydayOur product is Sustainably Built for the Long HaulJob DescriptionThe Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood, we want to hear from you.ResponsibilitiesSales and Customer ServiceActively greet and engage with every customerOffer customers polite and supportive guidance on style and fitLearn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our productsCollaborate with the e-commerce customer service team in order to provide a seamless customer experienceDevelop a personal clientele by actively pursuing new business and mastering the art of made-to-measureHandle returns, exchanges, repairs, alterations, and customer concerns with care and understandingOperationsMeticulously maintain a clean, well-merchandised store and stockroomAssist in maintaining accurate inventory in your store on a daily basisAssist in the management of clothing alterationsMaintain an exceptionally well-merchandised store that is dynamic and engagingQualificationsQualificationsGeneral RequirementsPrevious retail or sales experience desiredExcellent sales and customer service skillsStrong organizational skills and attention to detailExcellent written and verbal communication skillsSelf-motivated, proactive, and positive demeanorAbility to work effectively with a teamAbility to work weekendsPhysical RequirementsAbility to stand for up to 8 hoursAbility to walk up and down staircases carrying boxes, product, and other store related itemsAbility to regularly perform store cleaning and maintenanceAbility to safely lift boxes up to 30lbsComfort using laddersAdditional InformationWe believe you will benefit from the fact that we are a small, local clothing company and enjoy the mom-and-pop Retail culture and community. Your salary will depend on your experience, and you will receive a competitive benefits package.
