This role will cover the Northeast Region. The candidate must reside in one of the following states: PA, MD, NY, NJ, CTCuraleaf Culture: At Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we've committed to fostering a diverse and inclusive experience for all.Who You Are:As the Retail Operations Business Partner, you will serve as a primary member of the National Operations Team and will drive change and ingenuity within the cannabis industry. You will work collaboratively with members of various leadership teams to implement operational excellence, drive revenue, and will be responsible for coaching, supporting, and inspiring team members nationally.Additionally, as the Retail Operations Business Partner, you will support the development of national, regional, and local initiatives using open and supportive communication methods to encourage productivity and successful execution and outcomes.You are passionate about motivating teams, providing excellent service to our internal customer, ensuring retail operations run smoothly and efficiently and helping drive and maximize sales in the company. The role is accountable to work directly with Field Teams to drive efficiency and sales in all Curaleaf stores.What you will do:Always delivering on commitments and making things happen on a national scaleProactively influence projects to secure successEstablish team goals, develop others and model how we work togetherEnsure operational, procedural, and performance compliance for our national retail locationsBecome an operational expert and "go to person" for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainingsCoaching Managers in creating operational excellence and a positive guest experienceCreate, maintain, and analyze effective procedures and KPIs across a national scopeCollaborate with cross-functional teams to identify areas of growth and improvement companywide salesOversee the development of national initiatives for implementation in respective area of responsibilityDemonstrating a broad knowledge of the national business strategyNational P&L analysisIdentifying business opportunities across multiple markets within both medical and adult use statesProvide ongoing support and partnerships with Managers, Senior Managers, Directors and VPsProactively identifying shortfalls in performance and addressing those opportunities with a positive approachReview, manage and develop vendor national relationshipsWork closely with Retail Systems team for new system implementations, existing system improvementsand maintenanceWork collaboratively with New Store Opening stakeholders across the country to ensure successful storeopenings and product launchesWork to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of businessSetting and agreeing to national stretch goals for yourself and others, measuring against key business driversWhat you bring:Bachelor's Degree (preferred) in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environmentMultiunit or National scope experience requiredTenacity, flexibility, and agility with endless curiosityGood sense of humorAbility to assess changing market conditions and competitor activity across the country Enjoys collaborating with cross functional partners as well as excelling on solo projectsAbility to develop efficiencies to drive sales and create change nationallyImpeccable verbal and written communication skillsStrong interpersonal, networking, and negotiation skillsExtensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)Meticulous attention to detail with the ability to organize and prioritize national projectsExceptional critical thinking, problem-solving, and time management skillsDemonstrates resilience in the face of setbacks, sustaining personal, team and national outputThrive in a customer first environment, can coach, and hold others accountable for exceptional resultsAdvanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)Expected travel ~50% of the time (vehicle, air)What We Offer:Competitive PayMedical, Dental, Vision BenefitsHealthcare and Dependent Care Flexible Spending Account (FSA)Health Savings Account (HSA)Retirement Plan - 401(K)Life/AD&D InsuranceShort- and Long-Term DisabilityPaid Parental LeaveCommunity Involvement Through our Rooted in Good InitiativeEmployee Resource GroupsEmployee Referral Payment ProgramPaid Time Off (PTO)Employee Assistance ProgramCommuter BenefitsEmployee Product DiscountsCuraleaf Awards and Achievements:2023 Ragan's Top Places to Work2022 TIME100 Most Influential Companies2020 Cannabis Doing Good's Good Neighbor Award2020: Minorities for Medical Marijuana's Diversity & Inclusion AwardFollow us on Social MediaInstagram: @curaleaf.usaTwitter:@Curaleaf_Inc
