Job summary
Carter Creek Winery Resort & Spa is currently hiring for Restaurant Servers to join our team.Servers are needed for weekend shifts and some weekdays and evenings.Full-time and part-time positions available.
Job seniority: entry level
Responsibilities
• Provides food and beverage services to guests in a friendly efficient, and professional manner, ensures a positive experience for all patrons.• Greets guests upon arrival; assists with seating as needed.• Presents menus/wine list to guests and describes all daily specials.• Takes food and beverage orders accurately and courteously; responds to patrons' questions regarding food and beverage items.• Opens/presents/pours wines and champagnes in a professional manner as needed.• Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any requests.• Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.• Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.• Refills patrons' beverages as requested; monitors patrons during meals to provide for all needs.• Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.• Delivers ticket to patrons upon meal completion.• Handles purchasing transactions, which includes accounting of daily sales.• Receives payment form patrons; makes change as needed; issues receipts.• Clears and resets tables as needed.• Possesses and maintain thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.• Maintain cleanliness and sanitation at all items; performs closing clean-up duties.• Resolves patron problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.• Answers phone in a courteous and timely manner.• Assist other staff members as needed to ensure optimum service to all guests.• Performs other duties as assigned by the Manager.
Requirements
• Minimum of 1+ years of restaurant experience in hospitality or similar environment.• Prior experience in a fast paced, customer service/hospitality industry is preferred.• Able to work flexible schedule, including weekends.• Customer service skills.
Key Skills Needed
• Knowledge of wines and varietals.• Detail oriented.• Organized and efficient.• Learns quickly.• Safety-minded.• High quality standards for production and service.• Courteous and friendly manner.• Good team player.• Customer service focus.• Able to work productively with little supervision.• Trustworthy and reliable.
Benefits
• 401(k)• 401(k) matching• Dental insurance• Employee assistance program• Employee discounts• Flexible spending account• Health insurance• Life insurance• Paid time off• Referral program• Tuition reimbursement• Vision insurance
