The Restaurant Manager is responsible for managing all business aspects of the restaurant, lead day-to-day operations, and provide excellent customer service to our members and guests.Essential Duties and ResponsibilitiesGreet all guests in a friendly and welcoming mannerCreate an atmosphere that allows guests to feel welcome, comfortable, important, and relaxedManage all business aspects of restaurantEnsure health and safety protocols are adhered toResponsible for all staff hires and trainingManage budgets, inventory control, and accounting principles of businessContinuously set and meet goals to ensure guest and staff satisfaction as well as financial success of establishmentDiffuse tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons if neededSustain and optimize profitability, performance and guest satisfactionAvailable to work overtime when requiredOther duties as assigned by ManagerSafety and Environmental ResponsibilitiesFollow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment as required for the task or work area.Report all accidents, injuries, spills and near misses immediately.Technical and Physical RequirementsHigh school diploma or equivalent requiredTIPS certified preferred2 years' restaurant experience preferredAbility to stand for long periods of timeAbility to bend, stoop, lift, rotate, reachAbility to lift 50 poundsMinimum Soft Skill QualificationsEagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholdersFollows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerProvides responsive service to our teammates and membersContinuously puts forth the extra effort to accomplish dutiesDevelop sound conclusions and makes decisions based on analysis of data and understanding of the businessWorks to build high performing teams while taking an interest in teammates' professional developmentOrganize, plan and manage teammates and processes efficientlyUnfailing commitment to continuous learning and growthActs with integrity and is open to feedback from all teammatesWillingly coaches teammates through change and leads all situations with positivityThe CompanySafe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareersSafe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at
