Company Overview: At Chick-fil-A, we're more than just a fast-food restaurant – we're a community committed to serving quality food with genuine hospitality. Our team members are at the heart of everything we do, and we're looking for passionate leaders to join us in creating remarkable experiences for our customers. If you're ready to inspire others and make a difference, we invite you to consider a career as a Team Lead with Chick-fil-A.
Position Overview: As a Team Lead, you will play a crucial role in leading and motivating our team members to deliver exceptional service and uphold Chick-fil-A's standards of quality and hospitality. You will assist in day-to-day operations, provide coaching and support to team members, and ensure a positive and efficient work environment. This is an opportunity to showcase your leadership skills and make a meaningful impact on our team and customers.
Responsibilities: Provide leadership and direction to team members during shifts, ensuring smooth operations and exceptional customer service. Assist in training and onboarding new team members, providing guidance on company policies, procedures, and standards. Supervise and delegate tasks effectively, ensuring that all responsibilities are completed efficiently and accurately. Foster a positive and inclusive work environment, promoting teamwork, respect, and open communication among team members. Monitor performance and provide feedback to team members, recognizing achievements and addressing areas for improvement. Lead by example, demonstrating Chick-fil-A's core values of integrity, excellence, and servant leadership in all interactions. Assist in inventory management, including ordering and receiving supplies, and maintaining cleanliness and organization in the restaurant. Collaborate with management to implement initiatives to improve operations, enhance customer satisfaction, and drive sales. Leadership at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working as a Leader at Chick-fil-A: Competitive Pay Fun & Positive Work Environment Free Food on Shift (and off Shift for higher leadership) Free Uniforms Sundays Off Guaranteed Flexible Schedules Leadership & Cross-Training Opportunities Direct Business Mentorship from a strong leadership team. Scholarships for Students Requirements * Minimum 18+ years old
* Previous customer service experience preferred, but not required
* Previous leadership experience an asset
* Hard-working
* Team-oriented
* Positive Attitude
* Great Communication Skills
* Ability to Coach, Correct, and Motivate
* Servant Heart Minded
