Restaurant Host

Job summary
Proven work experience as a Greeter or similar roleWarm and engaging personalityGood communication and interpersonal skills
Job seniority: entry level
Responsibilities
• Welcome guests to the venue• Provide accurate wait times and monitor waiting lists• Manage reservations• Escort customers to assigned dining or bar areas• Provide menus and announce Waiter/Waitress's name• Greet customers upon their departure• Coordinate with wait staff about available seating options• Maintain a clean reception area• Answer incoming calls and address customers' queries• Assist wait staff as needed
Requirements
• Proven work experience as a Greeter or similar role• Customer service experience a plus• Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties• Very self-confident and mature; able to manage systems, employees, and demanding guests• Extremely self-sufficient with good analytical, administrative, and problem-solving skills• Good discretion and independent judgment in evaluating data and determining courses of action• Ability to interpret, and implement management policies or operating practices• Good self-discipline with an ability to complete tasks independently• Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner
Benefits
• Group insurance, including medical, dental and vision, in addition to company-paid life insurance• Optional insurance plans include Short and Long-term disability, Accident and Critical Illness• 401K retirement program with employer match• Paid time off including vacation days, personal days and holidays• Hotel discounts throughout Main Street Hospitality's hotel portfolio• Career development, child reimbursement and more!