The iconic Hotel del Coronado is seeking a Resort Membership Sales Manager to join the leadership team!
Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. The responsibilities of this role include driving new membership sales, maximizing revenue, and delivering exceptional member experiences. It requires excellent interpersonal skills, and comprehensive knowledge of luxury hospitality.
The ideal candidate will have outstanding skills in relationship-building and interpersonal communication, proficiency in digital tools, particularly the Microsoft Office suite (Word, Excel, Outlook). Experience in private club membership sales is preferred.
Want to learn more? Hotel Website , Facebook , Instagram , Pinterest What will I be doing? The Resort Membership Sales Manager will be responsible for performing the following tasks to the highest standards:
Develop and execute a comprehensive membership sales strategy to drive new member acquisition and achieve revenue targets. Identify target markets and segments, conduct market research, and analyze the competition to position the resort effectively. Create and implement sales campaigns, promotions, and initiatives to attract potential members and enhance membership retention. Conduct engaging and informative membership presentations to potential members, highlighting the unique benefits and offerings of Hotel del Coronado. Conduct property tours, showcasing resort facilities, amenities, and member-exclusive spaces. Address member inquiries, provide personalized recommendations, and negotiate membership terms and pricing. Responsibilities Discover and meet new prospects by scheduling, coordinating, and conducting client meetings via phone, video conference, in-person appointment, and networking events Work closely with all internal departments for cross-promotional initiatives and assist in all projects as needed Devise and implement a comprehensive plan to generate a prospect pipeline to achieve Membership growth Responsible for New Member communication campaign resulting in Member referrals. Define Member prospecting strategy across all channels, leveraging first and third-party data analysis Create and manage acquisition, renewals, telemarketing, upgrades, and annual fund campaigns. Test new methods to maintain/grow membership. Create a member research plan to assess member satisfaction and provide relevant insights to the organization. Take on a book of business to generate revenue with the primary focus on selling full-season memberships What are we looking for? Qualifications Excellent relationship builder with interpersonal skills Digital literacy, including experience with Microsoft Office products (Word, Excel, Outlook) Expe rience in Private Club Membership Sales Preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay Medical Insurance Coverage –for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs The annual salary for this role is $73,000 and is based on applicable and specialized experience and location.
