We are looking to hire an ambitious Residential Solar Sales Support Specialist to join our diverse team at Namaste Solar in Denver, CO.
Growing your career as a Full Time Residential Solar Sales Support Specialist is an awesome opportunity to develop productive skills.
If you are strong in teamwork, decision-making and have the right experience for the job, then apply for the position of Residential Solar Sales Support Specialist at Namaste Solar today!
Why Apply? Are you interested in generous time-off and a strong benefits package ? At Namaste Solar, you'll also have the opportunity to become a co-owner in our inclusive and transparent cooperative business.
People come to Namaste Solar with a desire to align their work and their values. And, we're not the only ones that believe our employee-owned model is a force for good in our communities. We've been awarded B Corp's Best for Workers and Outside Magazine's Best Places to Work 7+ years in a row.
JOB DESCRIPTION: The Sales Support Specialist role is part of a team that handles incoming residential sales & service leads and manages the back-end loan processes for the Residential Sales Team. The role emphasizes education of the consumer while providing superior customer service. This position combines both technical and administrative duties and will learn the fundamentals of solar PV design and the administrative side of the PV sales and service processes.
RESPONSIBILITIES (In order of importance): Provide excellent customer service Take incoming sales & service leads via phone calls, email, and web inquiries Interact with customers to gather pertinent info to either convert the sales lead or process the service inquiry Enter data and information into our Salesforce CRM and ensure data integrity of existing service records Receive and respond to customer requests throughout the sales and service cycles Manage customer loan documents from loan approval through invoicing Interface with our banking partners to process loans, including to gather signatures from customers and resolve issues Assist sales team with creation of PV designs using Aurora Solar PV Design software Perform general office & administrative tasks as requested Manage and track customer satisfaction surveys Assist the Director of Residential Sales with various projects ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Proficient with computers and the following applications: MS Office and Web research competency Effective problem-solving skills and attention to detail Highly effective communicator with excellent customer service skills NON-ESSENTIAL (Valued but not required skills and experience): Experience working with Salesforce CRM software Experience in dealing with service issues Experience using Aurora Solar PV design software Experience processing solar loans COMPENSATION AND TERMS Position is full-time and can be in office, work from home or hybrid $19 - $21/hr with a 6-month review and adjustment based on performance Comprehensive benefits including Health, Dental, Vision insurance, disability and 401(k) A company issued EcoPass to ride RTD busses and light rail for free 4+ weeks paid time off in year 1 with increases for tenure, EcoPass, casual, fun, flexible work environment A Resume & Cover letter are REQUIRED for consideration. Equal Employment Opportunity Namaste Solar is committed to cultivating an inclusive environment for people to bring their authentic selves to work. We recognize that diverse teams make strong teams, and we encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Job Posted by ApplicantPro Benefits of working as a Residential Solar Sales Support Specialist in Denver, CO:
? Learning opportunities
? Advancement opportunities
? Advantageous package
? Remote Work opportunity
