We are searching for a competitive Resident Services Coordinator to join our productive team at Project For Pride In Living in Minneapolis, MN.
Growing your career as a Full Time Resident Services Coordinator is a great opportunity to develop useful skills.
If you are strong in communication, adaptability and have the right personality for the job, then apply for the position of Resident Services Coordinator at Project For Pride In Living today!
Accepting Applications until Filled Who We Are Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. Job Summ ary Resident Services Coordinator provides invaluable person-centered services and builds meaningful relationships with individuals and families living at a housing location. This role helps households maintain long-term housing stability by providing direct services, resources, and community-building activities. Coordinators maintain an average caseload of 15 HousingSupport participants and serve additional affordable housing residents as needs arise. They are adept in navigating Harm Reduction and the Housing First Model approach to partner with participants from diverse communities who have experienced homelessness and behavioral health challenges. Most office hours are held at an assigned housing location.
Duties and Responsibilities: Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans. Update and modify to reflect current goals, needs, and housing retention barriers. Facilitate and create partnerships to provide community-building activities, resident meetings, and engagement with the larger community. Help residents build social connections with neighbors and community resources. Support efforts to elevate residents' voices to a variety of decision-makers. Keep accurate, up-to-date documentation, including but not limited to goal plans, case notes, incident reports, funder data, receipts, etc. Collaborate with Housing Coordinator to support participants through the housing application process and provide transition services as they prepare to move in and set up a home. Provide support and backup to staff as needed. Connect households to security deposits, furnishings, basic needs, and emergency resources. Provide tenancy-sustaining services, including understanding the lease, communicating with property management, managing neighbor conflict, paying rent on time, and addressing other behaviors that may jeopardize housing. Visit and inspect participant apartments monthly to ensure they are properly maintained. Assist with the housing recertification process. Utilize skills and community resources to provide crisis prevention and intervention. Support strategies to promote the neighborhood, apartment building, and personal safety. Support participant health and wellness through connections to physical, mental health, and recovery resources. Assist participants in maintaining or increasing income through benefits assistance or involvement with volunteering, education, and employment activities. Help participants navigate transportation needs, including access to bus tokens, gas cards, and driving residents to appointments in personal or PPL vehicle. Work with team and participants to plan and facilitate community-building activities, resident meetings, and engagement with the larger community. Help residents build social support with family, peers, neighbors, etc. Provide and/or facilitate translation and interpreting services. Communicate and coordinate services with all team members and other needed internal and external stakeholders. Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings. Minimum Requirements: Self-starter with excellent verbal and written communication skills. Ability to respond to the unique cultural, economic, and social needs and resources of residents, using these unique resources to meet their goals. Experience with case management or developing supportive housing service plans. Ability to provide crisis intervention and support. Strong group facilitation, mediation, interpersonal, organizational, and outreach skills. Ability to efficiently coordinate, track and complete multiple tasks as well as adjust to changing priorities. Ability to work independently and as a team member. Ability to maintain confidentiality and boundaries in all interactions with residents, staff, volunteers, and the public. Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants. Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus. Ability to recognize and address mental health challenges, chemical dependency, and other problematic behaviors. Ability to use:
Office equipment including telephone, smartphone, voicemail systems, copier, printer, scanner, and fax machine. MS Word, Outlook, and Excel The Internet and electronic timecard system Computer Network (files, drives, and folders) Apricot or other database systems Education and/or Experience: A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or associate degree. 1-3 years of experience with the target population served. Salary/Wages : $21.00-$23.00 Hr., DOQ Why You'll Love Us: •Summer half-day Fridays!
•Ability to work remotely 40% of your weekly work schedule.
•Two weeks of comprehensive onboarding, 20 hours of field-specific training, and $300 of professional development funds each year.
•Learning opportunities, including the Intercultural Development Inventory, Courageous Conversations about Race, and Affinity Spaces.
•Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match.
•BSW/MSW candidates can gain practice hours and supervision toward their licensure.
How to Apply: Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.
PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.
PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Benefits of working as a Resident Services Coordinator in Minneapolis, MN:
? Learning opportunities
? Opportunities to grow
? Attractive package
