Reservationist

We're seeking a self-driven, experienced, and enthusiastic Reservationist   to join our team Monday-Friday 12-7
The Reservationist plays a critical role in the dining experience as s/he is the very first representative that our guests will interact with; you will be the diner's first impression of the restaurant. The ideal candidate will have a professional demeanor and sophistication, yet be able to deliver services in an approachable and friendly manner and will be proficient of word, excel, internet searches and maintaining a database. Prefer experience using Resy, Open Table, in design and Google platforms. Responsibilities:
Facilitate and input all incoming reservation requests Maintaining a positive attitude and always maintain composure Answer all emails and phone calls with a warm, inviting & professional tone Confirm daily bookings Accommodate guests by making each individual feel heard and helped Communicate both internally and externally in a kind manner Identify and report problems to management immediately Be able to multi-task phone, email, and in-office responsibilities and provide the appropriate service Assist with large party/event management Assist with office related administrative work Perform other related duties as assigned