Job Description:
KKR is seeking a motivated and energetic individual to join our team as a Remote Web Chat Assistant in Los Angeles, California. As an entry-level position, no prior experience is required, making this the perfect opportunity for someone looking to start a career in customer service and communication.
Responsibilities:- Engage with website visitors through live chat to provide assistance and answer any questions they may have- Maintain a positive and friendly attitude while interacting with customers- Efficiently resolve customer inquiries and issues in a timely manner- Work collaboratively with team members to ensure a seamless customer experience- Assist in creating and implementing strategies to improve customer satisfaction and retention
Requirements:- Energetic and dedicated individual who is passionate about providing excellent customer service- Strong teamwork skills and the ability to collaborate effectively with colleagues- Excellent negotiation skills to handle potentially challenging customer interactions- Must be able to work part-time hours and have the flexibility to work remotely- Must be located in Los Angeles, California or the surrounding area
Benefits:- Visa sponsorship for qualified candidates- Medical coverage for part-time employees- Paid sick leave for eligible employees
Working Environment:At KKR, we believe in building strong connections and treating our colleagues like an extended family. You will have the opportunity to work in a supportive and collaborative environment where your contributions are valued and recognized.
Deadline to apply: May 17, 2024
Equal Opportunity Statement:KKR is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected.
We look forward to receiving your application and welcoming you to the KKR team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.