Remote Live Chat Assistant

Job Description:

LKQ is looking for a Remote Live Chat Assistant to join our team in Seattle, Washington. This part-time entry-level position is perfect for someone who is confident, reliable, and possesses excellent cooperation and research skills.

Responsibilities:- Manage live chat communications with customers, providing timely and helpful responses to inquiries- Assist customers with product information, pricing, orders, and any other questions they may have- Research and recommend solutions to customer issues, escalating to the appropriate department when necessary- Work closely with other team members to ensure a seamless customer experience- Maintain accurate records of all customer interactions and transactions- Meet and exceed key performance indicators related to customer satisfaction and response times

Requirements:- 1 year of experience in a customer service role- Strong communication skills, both written and verbal- Ability to multitask and prioritize in a fast-paced environment- Proficiency in computer skills and experience with live chat software- High school diploma or equivalent- Ability to work independently and as part of a team

Benefits:- Profit sharing opportunities- Retirement plan options- Company transportation assistance

Working Environment:At LKQ, we foster transparency and open dialogue for effective communication at all levels. We value teamwork and collaboration to achieve our goals and deliver excellent customer service.

Deadline to apply: May 11, 2024

Equal Opportunity Statement:LKQ is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.