Job Description:Target is seeking a Remote Customer Success Assistant to join our team in Los Angeles, California. This part-time entry-level position is ideal for individuals who are adaptable, hardworking, and eager to learn. As a Customer Success Assistant, you will be responsible for providing exceptional customer service to our clients, assisting with resolving issues, and ensuring customer satisfaction.
Responsibilities:- Communicate with customers via phone, email, and chat to provide assistance and support- Identify customer needs and recommend solutions to enhance their experience- Collaborate with internal teams to address customer questions and concerns- Track customer interactions and feedback to improve processes and services- Assist with data analysis to identify trends and opportunities for improvement- Work closely with the Customer Success Manager to achieve team goals and objectives
Requirements:- High school diploma or equivalent- Strong communication skills and a customer-oriented mindset- Ability to work independently and as part of a team- Proficiency with Microsoft Office suite and CRM software- Strong analytical skills and attention to detail- Excellent cooperation and problem-solving abilities
Benefits:- Training & professional development opportunities- Parental leave for eligible employees- Dental insurance coverage
Working Environment:At Target, we foster an environment where technology is harnessed to drive innovation and efficiency. As a Remote Customer Success Assistant, you will have the opportunity to work in a dynamic and collaborative team environment, using cutting-edge tools and resources to support our customers.
Equal Opportunity Statement:Target is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to any protected characteristic. We encourage individuals of all backgrounds to apply for this position.
Deadline to apply: June 10, 2024
If you are looking for a rewarding opportunity to grow your career in customer service, apply now to join the Target team as a Remote Customer Success Assistant in Los Angeles, California.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
