We are looking to hire an experienced Remote Customer Service Specialist to join our growing team at Axcess Outdoors Travel in Boston, MA.
Growing your career as a Full Time Remote Customer Service Specialist is an incredible opportunity to develop competitive skills.
If you are strong in decision-making, adaptability and have the right drive for the job, then apply for the position of Remote Customer Service Specialist at Axcess Outdoors Travel today!
Axcess Outdoors Travel is looking for an Customer Service Representative who is interested in working in the Travel Industry to help provide our customers with customized and inspiring international vacations. The successful candidate will provide our customers with tailored travel plans, complete with accommodations, the best local attractions and activities, and reliable travel insurance. The ideal candidate must be creative and passionate about traveling and helping others discover the beauty of the world. Additionally, the successful candidate must be comfortable working independently and have exceptional communication, interpersonal, problem-solving, and organizational skills. We offer competitive pay, flexible hours, and the opportunity to help our customers create the trip of a lifetime.
Responsibilities: Maintain customer accounts and update with new account information as needed Find patterns in customer complaints and bring them to the team for improvement Record customer interactions and follow up on their experience with our company Respond to customer inquiries, product and service questions, and customer complaints Interact with the sales lead to maintain and improve service and product knowledge Requirements: Must be at least 18 years old. Must be located in the United States. Must have a reliable internet connection, computer and/or smartphone. Must be available to attend live and recorded trainings and meetings. Must be self-motivated, have a positive attitude, and be willing to learn and adapt. Must be able to work independently, but willing to ask for help and guidance when needed. Additionally, you will have access to deeply discounted rates on airfare, resorts and hotels, cruises, sports/concert tickets, car rentals, tours, and much more. Plus, after completing your cruise training, you will receive a free 3-30 day cruise for two, you will also receive free and discounted Disney theme park tickets. The benefits are unbelievable and yes, we get so many free trips! Come join my team and start your exciting career today!
Benefits of working as a Remote Customer Service Specialist in Boston, MA:
? Company offers great benefits
? Advancement opportunities
? Advantageous package
