Remote Customer Service Officer

Job Description:

ManpowerGroup is seeking a Remote Customer Service Officer to join our team in New York City, New York. As a part-time Associate Level position, the successful candidate will have at least 4 years of experience in customer service and possess a high level of energy and motivation.

Responsibilities:1. Provide excellent customer service through phone, email, and chat channels2. Resolve customer inquiries and issues in a timely and efficient manner3. Manage customer accounts and maintain accurate records of interactions4. Collaborate with other team members to ensure a seamless customer experience5. Identify opportunities for innovation and process improvement within the customer service department6. Communicate effectively with customers and colleagues to ensure clear and concise communication

Requirements:1. 4 years of experience in customer service2. Energetic and motivated personality traits3. Strong innovation and communication skills4. Ability to work independently and as part of a team5. Proficiency in Microsoft Office and CRM software6. Excellent organizational and time management skills7. High school diploma or equivalent

Benefits:1. Free food provided during working hours2. Profit sharing opportunities3. Travel and spending expenses covered for work-related events

Working Environment:At ManpowerGroup, we strive to build strong connections and treat our colleagues like an extended family. We promote a supportive and inclusive work environment where every team member is valued and respected.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement:ManpowerGroup is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.