Remote Customer Care Specialist

Job Description:

UnitedHealth Group is seeking a Remote Customer Care Specialist to join our team in Denver, Colorado. This part-time entry-level position is perfect for individuals who are driven, passionate about helping others, and possess strong problem-solving and innovation skills.

Responsibilities:- Provide exceptional customer service and support to our members via phone, email, and chat- Address customer inquiries, resolve issues, and ensure a positive customer experience- Assist customers with navigating our products and services, including health insurance plans- Document customer interactions and maintain accurate records- Collaborate with team members to improve customer service processes and procedures

Requirements:- Strong communication skills, both written and verbal- Ability to work independently and as part of a team- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent- Availability to work part-time hours, including evenings and weekends

Benefits:- Profit sharing- Paid sick leave- Paid Time Off (PTO)- Opportunities for growth and advancement within the company- Supportive and collaborative working environment, where colleagues are treated like an extended family

Equal Opportunity Statement:UnitedHealth Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and demographics to apply for this position.

If you are a motivated individual with a passion for helping others, we encourage you to apply for the Remote Customer Care Specialist position at UnitedHealth Group in Denver, Colorado before the deadline of May 6, 2024. Join our team and make a difference in the lives of our members every day.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.