Job Description:
Kelly Services is seeking a reliable and independent Remote Client Support Assistant to join our team based in San Jose, California. As an Associate Level position, the successful candidate will have a minimum of 4 years of experience in client support or a related field. This is a part-time position offering remote work flexibility.
Responsibilities:- Provide high-quality support to clients through various channels such as email, phone, and chat.- Assist clients with inquiries, issue resolution, and product/service recommendations.- Maintain accurate and up-to-date client records in our database system.- Collaborate with team members to ensure a seamless client experience.- Participate in training and professional development opportunities to enhance client support skills.
Requirements:- 4+ years of experience in client support or a similar role.- Excellent people management and cooperation skills.- Strong written and verbal communication abilities.- Ability to work independently and prioritize tasks efficiently.- Proficiency in using CRM software and other client support tools.- High school diploma or equivalent required; Bachelor's degree preferred.- Must have a reliable internet connection and a quiet work-from-home environment.
Personality Traits:- Reliable: Dependable and trustworthy in handling client inquiries and resolving issues.- Independent: Capable of working autonomously to provide exceptional client support.
Soft Skills:- People Management: Ability to understand and address the needs of diverse clients.- Cooperation: Willingness to collaborate with team members to achieve common goals.
Benefits:- Gym membership to promote health and wellness.- Paid Time Off (PTO) for work-life balance.- Remote work flexibility to accommodate personal commitments.
Working Environment:At Kelly Services, we prioritize employee well-being through health and wellness initiatives. We strive to create a supportive and inclusive work environment where every team member can thrive.
Deadline to Apply:Interested candidates should submit their application by ******** .
Equal Opportunity Statement:Kelly Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
