Remote Client Support Assistant

Job Description:

Northwestern Mutual is seeking a Remote Client Support Assistant to join our team in Fort Worth, Texas. As an entry-level position, this role is perfect for individuals with at least 1 year of experience who are looking to kickstart their career in the financial services industry.

Responsibilities:- Provide remote support to clients by answering inquiries via phone, email, or chat- Assist clients with account management and troubleshooting any issues they may encounter- Collaborate with financial advisors to ensure a seamless client experience- Update and maintain client information in the company database- Assist with administrative tasks such as scheduling appointments and preparing documents

Requirements:- Independent and reliable individual who can work effectively in a remote setting- Strong project management skills to handle multiple tasks simultaneously - Adaptability to work in a fast-paced environment and quickly learn new processes- Excellent communication skills to build relationships with colleagues, clients, and partners- Proficiency in Microsoft Office suite and CRM software

Benefits:- Vision insurance to keep your eye health in check- Paid Time Off (PTO) to rest and recharge- Parental leave to support you during life's important moments

Working Environment:As a Remote Client Support Assistant at Northwestern Mutual, you will have the opportunity to build strong relationships with colleagues, clients, and partners. Our team is dedicated to providing excellent service to our clients to help them achieve their financial goals.

Equal Opportunity Statement:Northwestern Mutual is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.