Remote Client Support Assistant

Responsibilities:1. Provide remote support to clients through various channels including email, phone, and chat.2. Assist clients with product information, order processing, and issue resolution.3. Maintain accurate records of client interactions and transactions.4. Collaborate with team members to ensure timely resolution of client inquiries.5. Stay up-to-date on product knowledge and company policies to provide accurate information to clients.6. Identify opportunities for upselling and cross-selling products to clients.7. Assist in developing customer service strategies to improve client satisfaction.8. Provide feedback to management on client trends and issues.

Requirements:1. Associate degree or equivalent work experience.2. At least 2 years of experience in a customer service or client support role.3. Strong communication and interpersonal skills.4. Energetic and motivated personality.5. Ability to negotiate and present information effectively.6. Proficient in Microsoft Office and customer relationship management software.7. Ability to multitask and prioritize tasks in a fast-paced environment.8. Willingness to learn and adapt to new technologies and processes.9. Strong problem-solving skills and attention to detail.

Equal Opportunity Statement: Foot Locker is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Join our team as a Remote Client Support Assistant and be part of a dynamic and supportive working environment that values ongoing learning and development. Don't miss out on this opportunity to grow your career with Foot Locker! Apply by May 17, 2024.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.