Job Description:
Celanese is seeking a Remote Client Service Manager to join our team in Los Angeles, California. As a Mid-to-Senior Level position, the ideal candidate will have at least 7 years of experience in client service management. The primary responsibility of this role is to provide exceptional service to our clients while working remotely.
Responsibilities:1. Build and maintain strong relationships with clients through regular communication and problem-solving.2. Understand client needs and provide solutions that meet or exceed their expectations.3. Collaborate with internal teams to ensure client satisfaction and growth opportunities.4. Analyze client data to identify trends and opportunities for improvement.5. Develop creative strategies to enhance client experience and drive business growth.6. Maintain accurate records of client interactions and feedback.
Requirements:1. Energetic and motivated individual with a strong customer service focus.2. Excellent analytical skills with the ability to interpret data and make informed decisions.3. Creative thinker with a passion for finding innovative solutions.4. Previous experience in client service management or a related field.5. Strong communication and interpersonal skills.6. Ability to work independently and manage multiple priorities effectively.
Benefits:1. Retirement plan options for all employees.2. Free food provided during onsite meetings and events.3. Remote work flexibility to promote work-life balance.
Working Environment:At Celanese, we are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity, and we strive to create a supportive and inclusive work environment for all employees.
Equal Opportunity Statement:Celanese is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Deadline to Apply:Interested candidates should submit their applications by June 10, 2024.
If you meet the requirements and are excited about the opportunity to work as a Remote Client Service Manager at Celanese, we encourage you to apply and join our dynamic team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
