As a Remote Client Service Assistant at Sherwin-Williams, your primary responsibility will be to provide exceptional customer service and support to clients from a remote location in San Jose, California. This part-time entry-level position is perfect for individuals who are driven and hardworking, with a natural ability to adapt to new situations and manage projects efficiently.
Responsibilities:- Communicate with clients via phone, email, and online chat to address their inquiries and concerns in a timely and professional manner- Assist clients with placing orders, tracking shipments, and resolving any issues that may arise- Work closely with other team members to ensure seamless coordination and delivery of services to clients- Maintain accurate records of client interactions and transactions for future reference- Collaborate with the sales and marketing team to identify opportunities for upselling or cross-selling products and services- Participate in training and development programs to enhance your customer service skills and product knowledge- Uphold the company's standards of excellence and professionalism in all client interactions
Requirements:- No prior experience required, but a willingness to learn and grow in the role- Excellent communication and interpersonal skills- Strong organizational skills and attention to detail- Ability to work independently and prioritize tasks effectively- Proficiency in Microsoft Office and other relevant software applications- Must have access to a reliable internet connection and a quiet workspace for remote work
Benefits:- Company-provided transportation for necessary in-person meetings or events- Flexible remote work options to accommodate your schedule- Retirement plan options to help you plan for your future
Working Environment:At Sherwin-Williams, we strive for excellence and uphold high standards in all of our endeavors. As a Remote Client Service Assistant, you will be a key player in our commitment to delivering exceptional customer service and support to our clients.
Equal Opportunity Statement:Sherwin-Williams is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors.
Deadline to Apply:The deadline to apply for the Remote Client Service Assistant position at Sherwin-Williams is May 8, 2024. Don't miss out on this exciting opportunity to join our team and make a difference in the lives of our clients! Apply now.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
