Remote Client Relations Officer

Job Description:

Ameren is seeking a dedicated and hardworking Remote Client Relations Officer to join our team in Austin, Texas. In this part-time entry-level position, the Client Relations Officer will be responsible for building and maintaining relationships with clients remotely. This role is perfect for someone who is independent, adaptable, and has excellent time management skills.

Responsibilities:- Communicate with clients via phone, email, and video conferencing to address any questions or concerns- Develop strong relationships with clients to ensure their satisfaction- Provide support to clients by identifying their needs and offering solutions- Keep accurate records of client interactions and transactions- Collaborate with internal teams to ensure client needs are met in a timely manner- Stay up-to-date on industry trends and best practices to better serve clients

Requirements:- Bachelor's degree in Business Administration or related field- 1 year of experience in client relations or a similar role- Excellent communication and interpersonal skills- Strong problem-solving abilities- Ability to work independently and meet deadlines- Proficiency in Microsoft Office and CRM software

Personality Traits:- Hardworking- Independent

Soft Skills:- Adaptability- Time management

Benefits:- Free accommodation- Dental insurance- Relocation allowance

Working Environment:At Ameren, we promote a healthy work-life balance and prioritize employee well-being. Our team is committed to providing a supportive and inclusive environment where all employees can thrive.

Deadline to Apply:June 1, 2024

Equal Opportunity Statement:Ameren is an equal opportunity employer and is committed to providing a diverse and inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.