Remote Call Center Specialist

Job Description:Goldman Sachs Group is seeking a Remote Call Center Specialist to join our team in Phoenix, Arizona. As a part-time Associate level position, the ideal candidate for this role will have at least 3 years of experience in a similar role and possess a strong work ethic.

Responsibilities:- Handle inbound and outbound calls from clients in a professional and courteous manner- Assist clients with inquiries, provide information, and resolve any issues or concerns- Collaborate with team members to ensure effective communication and coordination- Maintain a high level of accuracy and attention to detail in all interactions with clients- Utilize problem-solving skills to address complex customer issues and provide timely resolutions- Adhere to company policies and procedures to ensure compliance with industry regulations

Requirements:- Bachelor's degree in Business Administration or related field preferred- Proven experience in customer service or call center operations- Excellent communication skills, both verbal and written- Ability to multitask and prioritize tasks effectively- Resilient and energetic personality traits- Strong problem-solving and negotiation skills- Proficiency in Microsoft Office Suite and CRM software

Benefits:- Disability insurance- Profit sharing- Free accommodation

Working Environment:As a Remote Call Center Specialist at Goldman Sachs Group, you will have the opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions. We foster a collaborative and inclusive work environment where employees are encouraged to innovate and excel.

Deadline to Apply: May 2, 2024

Equal Opportunity Statement:Goldman Sachs Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.