Registration Specialist - West Pavilion No Experience Required

Summary
Best in Class Work Environment
5x Modern Healthcare Best Places to work

America's Greatest Workplaces 2023 – Newsweek

Best Employers for New Grads 2023- Forbes

Greatest Workplace for Women 2023 - Newsweek

Benefits
Robust, fully customizable benefits package including Medical/Vision/Dental and more!
No cost eCare visits

Employer-provided mental health services for employees and eligible family members

Retirement with employer match up to 5%

Tuition discounts and reimbursement available for continuing your education

CoxHealth Fitness Center and Child Care discounts

Job Summary

The Registration Specialist II is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department
Job Requirements

Education

Required: High school diploma or equivalent
Experience

Preferred: At least 1-2 years prior registration experience
Skills

Computer and keyboarding experience

Excellent customer service skills and ability to work with the public and co-workers

Ability to multi-task in a fast paced environment

Ability to work with a large number of people/calls daily and covering urgent requests

Knowledge of need for confidentiality

Excellent telephone skills
Licensure/Certification/Registration

CHAA preferred

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