Registration Coordinator

Job summary
The Registration Coordinator works as part of the Analytics Summit committeeFirst point of contact for people registering for the event
Job seniority: associate level
Responsibilities
• Assist with content and launch of registration web pages and system• Monitor and respond to inquiries• Process updates to data in registration system• Process refunds and facilitate appeals process• Monitor registrations and manage list accuracy• Create invoices and implement wait-list processes• Promote conference through personal and professional networks• Organize registration desk setup and staffing• Collect payments and distribute invoices• Prepare letters and certificates for attendees
Requirements
• Strong customer service experience• Membership in the association• Project management and deadline adherence• Attention to detail and multitasking• Strong writing and communication skills• Preferred: Customer/client management and volunteer experience• Ability to work with project management platforms and Google Drive
Key Skills Needed
• Customer service• Project management• Attention to detail• Strong communication skills• Customer/client management• Volunteer experience• Proficient in project management platforms• Proficient in Google Drive