Job Summary: The Senior Operations Manager will be responsible for leading a team of division managers to conduct inventory audits for Quantum Services clients. They will have the crucial task of overseeing the companys daytoday operations in a specific region ensuring high quality standards of service managing profit and loss and assisting with hiring needs and training/development. Their primary objective will be to ensure client satisfaction by closely monitoring the results of the audits conducted by their team.
Location: Hybrid Remote with travel
Hours: MondayFriday
Responsibilities: Manage all operational pieces in order to ensure processes are moving smoothly and resources are allocated appropriately according to business needs
Attend meetings gather information and collaborate with the audit team to effectively serve our clients
Respond to client questions and concerns with a sense of urgency
Travel throughout the region and rolling out new clients
Collaborate with your team in order to understand what their individual needs are
Provide coaching support development and ongoing training of division managers
Conduct performance management by delivering coaching s verbal and written warnings and terminations
Maintain inventory of technology resources and materials and ensure they are kept up to date
Oversee all elements of the audit process
Ensure audits are being conducted at all stores based on the client frequency requirements in the contract
Oversee various administrative duties such as client schedules audit schedules payroll itineraries and pulling reports
Communicate reporting information based on quality standards and issues to all division employees on a regular basis
Evaluate current skills and support efforts to understand hiring needs
Skills: Ability to work in a fastpaced environment and maintain quality standards
Strong analytical and problemsolving skills
Strong leadership skills
Excellent time management skills with a proven ability to meet deadlines
High attention to detail and excellent organizational skills
Communication and conflict resolution skills
Requirements Requirements: Ability to lift up to 25 pounds
Ability to work on knees stand squat bend down and maneuver and manipulate keypad
Ability to work in different temperature environments (freezers coolers)
Must be able to pass a motor vehicle check and maintain a valid driver s license and active car insurance
Willingness to travel (Travel is based on business need)
Education and Experience: Highschool Diploma or GED
2 years of management retail experience
2 years of District level or above management experience
Experience in operations required
*Must have work from home space and access to WIFI!! Laptop will be provided. Benefits Why Quantum Services At Quantum Services we embrace diversity recognize hard work and cultivate a caring and supportive team environment. We value Integrity appreciation adaptability and continuous improvement.
Who are we looking for We are looking for selfmotivated individuals who enjoy early mornings have flexibility with their schedule are willing to travel and have a sense of urgency.
We believe you should be rewarded for your hard work! At Quantum Services we offer competitive pay daytime hours business days PTO paid holidays medical dental vision 401k and tuition reimbursement.
Requirements: Ability to lift up to 25 pounds Ability to work on knees, stand, squat, bend down, and maneuver and manipulate keypad Ability to work in different temperature environments (freezers, coolers) Must be able to pass a motor vehicle check and maintain a valid driver s license and active car insurance Willingness to travel (Travel is based on business need) Education and Experience: Highschool Diploma or GED 2+ years of management retail experience 2+ years of District level, or above management experience Experience in operations required *Must have work from home space and access to WIFI!! Laptop will be provided.
