Regional Collector

Regional Collector Location Nashville, TN : JOB TITLE : Regional Collector GENERAL SUMMARY OF DUTIES :
The Patient Balance Collector works with patients, healthcare providers, payors and other parties over the phone to settle their account balances through taking payments, scheduling payment arrangements and negotiating settlements.
ESSENTIAL FUNCTIONS :
Responsibilities include but are not limited to:
Reviewing patient bills for accuracy and completeness Contacting patients with unpaid debt via phone Collecting payments and posting to accounts Tracking delinquent accounts Achieving monthly collection goals EDUCATION/EXPERIENCE :
Experience with medical collections preferred.
QUALIFICATIONS :
Must be extremely organized and able to work independently as well as with others.
Experience Required 2 year(s): At least two (2) years of experience in a healthcare collection environment with a focus on AR Follow Up with health plans as well as patient balances. Education Required High School or better in Health Services Administration or related field Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Preferred Leader: Inspires teammates to follow them Team Player: Works well as a member of a group Motivations Required Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Goal Completion: Inspired to perform well by the completion of tasks Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility