Receptionist - Information Desk Location Madison Heights, MI : Details Department: Patient Support Services Schedule: PRN - casual / as needed. Variable shifts Hospital: Ascension Macomb Oakland Location: Ascension Oakland Hospital, Madison Heights Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics. Responsibilities Under general supervision receive visitors and patients, give general information and direct them to the proper office or person; also sort, process and distribute all mail. Greet all visitors and patients, providing general information and directing them to the proper office or person. Handle phone inquires regarding patients and services. Sort, process and distribute all incoming and out-going mail, including sending faxes as appropriate. May handle the sale of flowers and plants and is responsible for maintaining financial records of sales. Ability to access current patient information including room and visiting status. Coordinate the delivery of flowers and patients mail. Specific Knowledge, Skills, Abilities: Interpersonal skills necessary to communicate effectively with a wide variety of individuals; patients, vendors, physicians, staff members and the general public. Math skills necessary to make change from flower sales. May assist leader with training, scheduling and coordination of associates. Perform all other duties and projects as assigned. Requirements Education: High School graduate or equivalent is required. Work Experience: Ability to read, write and speak English in order to maintain files and greet visitors required. Computer knowledge in order to access patient information required. Additional Preferences Experience: 3 Years of Customer Service Experience 6 Months of Hospital or Physician Office Experience Flexibility in work schedule Why Join Our Team Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan. Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify
