Receptionist

Job summary
Greet and assist visitors, residents, callersProvide exemplary customer servicePerform administrative support functions efficiently
Job seniority: entry level
Responsibilities
• Greet visitors, residents, and vendors• Process and record visitor information• Answer phone calls and redirect them• Maintain resident information and handle confidential information• Communicate facility policies and procedures• Assist with administrative duties• Maintain a clean and professional work environment• Resolve concerns and conduct small monetary transactions• Attend service training programs• Effectively communicate with supervisors, employees, residents, and families
Requirements
• Ability to make independent decisions• Tactful communication with various individuals• Work with ill, disabled, elderly, and potentially hostile people• Proficient in spoken and written English• High school diploma or GED preferred• Clerical experience or secretarial science program preferred
Key Skills Needed
• Customer service• Communication• Administrative• Confidentiality• Problem-solving• Organizational