Receptionist

Job summary
Customer Service Representative (CSR)Responsible for delivering a Five-Star Customer Service ExperienceSupports daily routines and inventory management
Job seniority: entry level
Responsibilities
• Welcome and assist customers with genuine enthusiasm• Use all systems to manage customer flow and resolve conflicts• Maintain service vows and meet customer emotional and practical needs• Proactively address customer concerns and escalate when necessary• Promote alteration services and maintain store standards• Respond to customer questions and build long-term relationships• Engage in inventory management procedures• Process transactions accurately and assist with sales promotions• Other duties as assigned
Requirements
• High school diploma or equivalent degree• 1-2 years prior retail experience• Excellent phone skills and problem-solving abilities• Ability to stand, walk, and lift up to 25 pounds• Strong communication and customer service skills• Knowledge of inventory management and cash wrap procedures• Ability to dress according to the Dress Code policy
Benefits
• Competitive Pay• Generous Team Member Discount• Team Bonus• Dayforce Wallet - Get Paid Early!• Vision Care• Supplemental Insurances• 401K Program• Discounts for Identity Theft Protection, Home and Auto Insurance, Mobile Legal Benefits, and Pet Insurance