Job summary
Reception and Placement (R&P) Case ManagerLocation: Charleston, SCObjective: Ease client's transition to life in the US and assist them along the path to self-sufficiency
Job seniority: entry level
Responsibilities
• Manage refugee cases, ensuring timely delivery of services and fulfillment of requirements• Provide professional, confidential, culturally- and socioeconomically sensitive case management services to clients• Coordinate and provide airport reception for refugees through the Reception and Placement Program• Develop and document a budget for each case with expenditures and dates• Assist in securing housing for refugees and ensure that housing is fully furnished• Assist clients in applying for social services benefits• Document and report in accordance with contractual requirements and HIPAA guidelines• Prioritize tasks to ensure timely delivery of core services and timely reporting• Build and maintain effective working relationships with clients, colleagues, co-sponsors, volunteers, local agencies and organizations, and funders• Transportation of client(s) in personal vehicle may be required
Requirements
• Bachelor's degree or two years equivalent education and experience in human services field• Bilingual in Arabic Language preferred• Cross Cultural experience• Proficient reading, writing and speaking skills in English language• Ability to navigate computer and Microsoft Office• Awareness and sensitivity to the service population's cultural and socio-economic characteristics• Problem solving skills• Sensitivity to cultural and socioeconomic differences• Willingness to comply with extensive and rigorous documentation demands• Compassion, discretion, flexibility, attention to detail, insight into human behavior and motivations, ability to calmly balance competing demands• Valid NC or SC driver's license• Minimum age 21 years
Key Skills Needed
• Bilingual in Arabic Language• Cross Cultural experience• Proficient in English reading, writing, and speaking• Computer and Microsoft Office skills• Problem solving skills• Attention to detail• Ability to navigate cultural and socioeconomic differences• Valid driver's license• Compassion and discretion
Benefits
• 401(k) matching• Dental insurance• Employee assistance program• Health insurance• Health savings account• Life insurance• Paid time off• Vision insurance
