Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Receiving Supervisor, you will be responsible for helping drive the day to day operations of the business to ensure proper inventory control and service level agreement compliance. If you are a people-focused leader with a track record for delivering results, this could be the perfect match!What You Get To Do EverydayLead and develop a high-performing team of 15-20 Receivers, Product Handlers and Leads; provide coaching as needed to ensure individuals and collective team achieve performance metrics including UPH and/or output by day quality metrics Motivate team to achieve and exceed team and individual goals; Maintain a high level of engagement through coaching and motivating the team on a daily basisManage team attendance and scheduling in accordance with company policiesManage team performance including employee development and progressive disciplinary action as needed; maintain consistent coaching dialog and set individual improvement goals Partner with other Receiving leaders to drive brand compliance and quickly flag training opportunities that will help the team improveProvide coverage on receiving floor; assist with product questions and distribution to increase department's productivityAct as point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dockConduct weekly and monthly audits to achieve compliance with standard operating proceduresOversee all inquiries sent to receiving support, ensuring responses are timely with correct informationDrive a customer obsessed environment focused on and committed to delivering an excellent experience for our consignors and customersWhat You Bring To The RoleMinimumRequirements1+ years' experience leading a highly functioning team in a metrics-based, production environmentStrong business acumen and ability to align work with company goalsAbility to tailor communication style to suit the target audienceAbility to lead by example and maintain a positive team cultureHighly motivated, dependable and proactiveExcellent organizational & time management skillsA 'can-do' attitude with a solutions focused mindsetSelf-motivation and a drive to achieve resultsExceptional attention to detail and organization skillsAdaptability and openness to changeAbility to lift and move up to 25 pounds (moving and sorting product, etc.) Preferred RequirementsExperience leading a team within a warehouse production environmentProficiency with Excel and Google SheetsCompensation | Benefits | Perks$50 in monthly food credits to apply to snacks and meals that are available for purchase on siteEmployee Stock Purchase Plan (purchase stock at discounted rates)401K (with company matching up to $1000)Medical, Dental & Vision InsurancePaid parental leaveUnlimited Discretionary Time Off (DTO) & 10 Paid HolidaysState of the art, climate-controlled warehouse facilityThe expected salary range for this role is$52,530.00-$56,929.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.GHR9101 #LI-PS11 #LI-Onsite
