Viking Drill & Tool is reputable and growing, employee-owned manufacturer that has been providing high-speed cutting tools since 1951. We are looking for a quality driven individual to add to our team who plans and directs activities within our quality department by performing the below duties personally or though subordinate employees.
DUTIES AND RESPONSIBILITIES Ensure quality goals are achieved. Work with company quality management system to keep up to date and meet all expectations of Viking Drill & Tools customers. Create and implement inspection criteria procedures. Implement and maintain company training programs including quality systems. Coordinate training for audit team, conduct internal audits of quality management system. Translate overall quality strategy into day-to-day execution providing coaching and feedback. Coordinate raw materials inspection, including all components used in manufacturing process. Manage and maintain customer complaint system, including corrective and preventive actions. Report quality performance, customer complaints and internal quality to management. Conduct root cause analysis along with corrective action investigations. Respond to customer and supplier inquiries on our quality management system. Enforce and maintain preventive action plans. Assist customers and auditors during audits. Implement and manage non-conformance and error proofing techniques. Collaborate with all departments to ensure proper quality actions are implemented and enforced. Continuously monitor product and process changes in quality related issues. Build and manage a team of 3-4 inspection employees along with 1-2 auditors to follow QMS. Ensure data reporting processes are in place to manage in-process quality. Manage all quality resources for the entire business skills vs requirements, organizational development and ensure compliance to QWS. MINIMUM REQUIREMENTS Bachelor's degree in business administration preferred, Engineering Technology background or related work experience. 4 years required in quality system control related to manufacturing. Overall knowledge of manufacturing. Self-motivated with high level of initiative. Strong organizational and time management skills. Strong communication skills. Strong problem solving skills. Demonstrated leadership ability COMPUTER SKILLS Proficiency in use of Microsoft Word, Excel, and PowerPoint. Knowledge of ERP system software's. EX: Manage 2000 Capability to learn new software as needed. BENEFITS Viking Drill & Tool offers a full suite of excellent benefits including health insurance (3 options including HSA's), free virtual medical care, dental, life, vision, 401(k), ESOP, quarterly profit sharing, tuition reimbursement, voluntary life, critical illness, accident and hospital insurance and much more.
