Quality Control Lead DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high quality, innovative products, delivering unprecedented customer experiences, having cutting-edge operations, and curating an amazing company culture & thriving work environment. With over 1500+ employees we are proud to be one of the most loved employers in the industry. The company continues to experience exponential month-over-month growth as one of the fastest-growing companies in the cannabis industry and we have begun our aggressive national expansion to all the legalized cannabis states in the USA. Job Summary: The Quality Control Lead will directly support the National Manager of Quality Control at DreamFields Michigan in Hazel Park, MI. This position will monitor and validate QC Technicians' performance, report data and insights to National Manager, and work cross-functionally with other departments as needed to identify or support corrective actions or other continuous improvement initiatives.
Duties/Responsibilities: Monitor and coach QC Technicians to inspect products before, during, and/or after the manufacturing process to ensure incoming or outgoing products align with company and legal standards. This may include raw materials, work-in-process materials, and/or finished goods. Verify QC Technicians' work adheres to established company processes and standards. Collect, verify, and accurately report QC Technicians' data quarterly (every 2 hours). Communicate performance-related feedback to National Manager, identifying and facilitating opportunities for retraining or labor reallocation as needed. Monitor and report KPIs to ensure compliance with applicable cannabis regulations as well as DreamFields' internal specifications, policies, and procedures. Promptly communicate quality- or compliance-related issues or insights to affected parties in a clear, effective, urgent manner. Review, analyze, and report data reported by QC Technicians to leadership daily. Work with QC personnel and collaborate cross-departmentally to drive nonconformance investigations (root cause analyses) and identify corrective actions. Fill nonconformance reports and maintain records of defective materials. Collaborate with others to contribute to error reduction and process enhancements. Monitor environmental conditions daily, liaising with maintenance to resolve out-of-spec areas. Foster and drive a cross-departmental sense of shared responsibility for quality outcomes. Follow and monitor others' conformance to company standard operating procedures (SOPs). Identify opportunities for continuous improvement and support SOP revisions as needed. Conduct or support internal audits to identify, track, and correct process deviations or product-related deficiencies, ensuring accurate and thorough record keeping. Support National Manager of Quality Control with continuous improvement or growth initiatives, including quality trials/experiments or new product launches. Oversee tests or experiments and analyze/report data necessary to drive decisions in line with company goals. Submit Manufacturing Change Requests as needed. Propose updates to quality control policies, procedures, or work instructions as needed. Provide feedback regarding specifications of materials and products based on inspection results. Propose data-driven recommendations. Required Skills/Abilities: Must be at least 21 years of age and have reliable transportation. Meticulous attention to detail - must be able to closely inspect product to identify defects, count and transcribe numerical data, and review/verify product labeling with high accuracy. Proficient with Microsoft Office - must be comfortable reading, comprehending, and editing spreadsheets, SOPs, and other technical documents. Strong written and verbal communication and interpersonal skills - must be able to professionally and effectively coach and collaborate with others, effectively follow and provide instructions, and ask questions as necessary to fulfill roles and expectations. Ability to maintain and enforce a high level of cleanliness, organization, and sanitary work environment standards. Analytical mindset with the ability to use data to drive decision-making. Problem-solving skills - skilled at making pertinent observations, collecting necessary data or insights, and proposing solutions to defects in a fast-paced manufacturing environment. Must be quickly adaptable and open to change. Knowledge of and ability to enforce workplace health and safety standards. Knowledge of and ability to enforce Good Manufacturing Practices - the environmental and other manufacturing conditions necessary to achieve safe and high-quality cannabis products. Education and Experience: HS Diploma or GED required. College degree preferred. At least one of the following must apply. Both are preferred. Experience in a quality control or quality assurance role in cannabis or a similarly highly regulated industry. Experience overseeing and coaching a team. Experience with the Plan-Do-Act-Check (PDAC) cycle as a means of solving problems and managing change/improvement of processes and products - preferred. EEOC: DreamFields is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
