Quality Assurance Manager

Arcane is a custom plastic injection molding company providing products around the country. Manufacturing anything from shopping carts to caster wheels to agricultural tools, we specialize in fulfilling your plastic manufacturing needs. Our business philosophy is an extension of its founders. Their personal ethics are reflected in our commitment that every customer deserves the best quality that can be produced at a fair price and in a timely delivery.
ARE YOU READY TO JOIN OUR TEAM? The Quality Assurance Manager is responsible for directing the quality assurance program for injection /extrusion molding operations, supervising quality control technicians and molding operators, implementing, and maintaining the plant's quality management system, leading problem resolution, and assisting in troubleshooting technical issues. Come join Arcane !
WHY JOIN ARCANE ? Competitive Pay Rapidly Growing Company Opportunity for Advancement and Long-term Career Medical, Dental, Vision, and Life benefits 401k offering Team-centric work environment Generous paid time off Paid Holidays Advancement opportunities POSITION REQUIREMENTS Bachelor's degree in a technical discipline is required . Four (4) years of related experience in quality assurance in a manufacturing o rganization is required . Proficiency in personnel computer skills (spreadsheet and word processing software) is required . ESSENTIAL DUTIES AND RESPONSIBILITIES Establish and maintain a quality program compliant with ISO 9001 requirements, including document control, inspection procedures, and corrective actions. Establish and monitor statistical process control programs, analyze process capability statistics, and recommend continuous improvement programs. Establish and monitor hold for inspection procedures to ensure nonconforming materials are properly identified and segregated. Supervise personnel responsible for quality control, including inspection of materials, performance of tests, and processing of scrap materials. Identify chronic defects, recommend corrective actions, and stimulate continuous improvement and employee involvement programs. Provide ongoing analysis of defect costs and customer complaints to inform plant and division quality managers of appropriate actions . Serve as the representative for the plant in dealing with customer complaints and quality problems, travel to customer locations as required , and coordinate corrective action plans. Design, implement, and coordinate training programs for managers, supervisors, and employees to ensure uniform quality standards and expectations are communicated.